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Data Recovery Request Form

IMPORTANT NOTES (please read):

1. The initial evaluation is FREE with no obligation.
2. We operate a NO DATA NO FEE policy.
3. A fixed cost will be provided prior to completion of data recovery.
4. Client data confidentiality is guaranteed at all times.
5. Full terms and conditions are available.
6. ALL RESPONSES WILL BE IN ENGLISH (we are based in the UK).
Your Full Name(*)
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BUSINESS or HOME user?(*)
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Business Name (if applicable)
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Website Address (if applicable)
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Has your data been encrypted?
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Sample encrypted file (must be less than 500Kb)
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Do you have a backup?
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Are you getting a ransom demand?
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If possible, please upload a copy/screenshot of the ransom demand
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When was the issue first noticed?

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Where is the data located?
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What quantity of data is affected (in Gb, Gigabytes)?
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Type of ransomware?
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Please provide any other information that is relevant.
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T 0141 348 7950
Glasgow 27 Panorama Business Village, Glasgow. G33 4EN
Edinburgh 8 Albany Street, Edinburgh EH1 3QB


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Formed in 1999 Red Mosquito provide a complete one-stop technical consultancy service offering managed services IT support, computer maintenance, computer networking and Cloud Services to businesses in Scotland and beyond. We operate as a complete outsourced IT department dealing with all of the day to day administration and configuration of our client's systems.

Based at our Operations Centre in Glasgow and in Edinburgh, we're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced IT support engineers operates throughout Scotland keeping your servers and desktop computers running smoothly so that you can concentrate on what's really important - your business.

We are your IT department.

Case Studies

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    Founded in Falkirk in 1818 Russel & Aitken is one of the oldest legal firms in Scotland. From the start they have been associated with innovative new technologies and today they continue to maintain a modern and progressive approach to their business.

  • CMS Windows Ltd.

    When Red Mosquito started working with CMS in early 2011 our first task was to fully understand a complex business and the needs of its employees....