Managed Support Services

Our managed IT support services cover all types of computer systems from servers to desktop PCs and Apple Macs and because our services are managed we are looking at the big picture when it comes to your IT. We spend the time to get to you know you and your business so we can identify those critical systems that you rely on. We monitor these 24/7 and we resolve issues as and when they arise instead of waiting for a problem to cause downtime for your staff. Our experienced Microsoft Certified support engineers based in Edinburgh and Glasgow provide the help you need when you need it, either on the phone or on-site.

Managed Desktop Support

Productivity in today's office relies heavily on users having easy and reliable access to the appropriate software applications and the relevant data. When a desktop PC or laptop fails, employee productivity plummets. Maintaining and supporting desktops, however, can be a very time consuming and costly process for a small company, particularly where users are distributed across different locations.

One of the key services that Red Mosquito provides is our Desktop Support Service. Based at our Network Operations Centre in Glasgow our team of experienced engineers operates as your IT Department to provide fast effective IT support to your end users by phone, by remote access or on-site. We have the depth of knowledge and experience required to manage, support and repair any PC, laptop or Mac computer.

With fast response times, quick fix turnarounds and flexible hours of cover we aim to meet the needs of your organisation and your users first time and every time. Our priority is to keep your users operational and productive allowing you to focus on what's important to you.

The essence of our service is our ability to prevent problems occurring by constant monitoring of your equipment and timely intervention when something is about to go wrong. Our remote monitoring and management systems constantly monitor the health of your PCs and laptops allowing us to manage Windows updates, anti-virus and web content via our managed services while monitoring their important vital signs. We aim to fix issues before they cost you downtime.

Get in touch today to discover what Red Mosquito Desktop Support can do for your business. Call 0141 348 7950 or send us an email.

 

Service provided was excellent as always, thank you very much - hugely appreciated.

Colin M, CEO, SPAEN

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T 0141 348 7950 enquiries@redmosquito.co.uk
Glasgow 27 Panorama Business Village, Glasgow. G33 4EN
Edinburgh 8 Albany Street, Edinburgh EH1 3QB

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ABOUT US

Formed in 1999 Red Mosquito provide a complete one-stop technical consultancy service offering managed services IT support, computer maintenance, computer networking and Cloud Services to businesses in Scotland and beyond. We operate as a complete outsourced IT department dealing with all of the day to day administration and configuration of our client's systems.

Based at our Operations Centre in Glasgow and in Edinburgh, we're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced IT support engineers operates throughout Scotland keeping your servers and desktop computers running smoothly so that you can concentrate on what's really important - your business.

We are your IT department.

Case Studies

  • Russel & Aitken

    Founded in Falkirk in 1818 Russel & Aitken is one of the oldest legal firms in Scotland. From the start they have been associated with innovative new technologies and today they continue to maintain a modern and progressive approach to their business.

  • CMS Windows Ltd.

    When Red Mosquito started working with CMS in early 2011 our first task was to fully understand a complex business and the needs of its employees....