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Managed IT Support Plans

RedMosquito partners with the best to provide Managed IT Support packages that offer exceptional levels for security, efficiency and technology.

Monthly per userAnnual per user

Mosquito Standard Support

For SMEs, from...

£10/month

£110/yearly

Suitable for smaller companies with less complicated requirements.

  • Standard Service Level Agreement

    9 to 5 Weekdays

  • Helpdesk 9am - 5pm
  • Remote Monitoring and Maintenance

    RMM agents installed on all supported PCs and Servers

  • Patches and Updates

    Operating system updates and selected 3rd party updates installed.

  • Remote User Support

    All users supported remotely within SLA.

  • User Support Portal

    All users can see, edit and raise tickets via online client portal.

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Mosquito Business Support

For mid-size SMEs, from...

£15/month

£165/yearly

A good fit for growing SMEs that need rapid response and enhanced SLAs.

  • Business Service Level Agreement
  • Helpdesk 8am - 6pm
  • Remote Monitoring and Maintenance
  • Patches and Updates
  • Remote User Support
  • User Support Portal
  • 12 month contract

    Minimum contract duration

  • 90 day no quibble opt-out

    You may leave within 90 days for any reason

  • Managed Microsoft 365

    RedMosquito will fully manage your M365 tenancy

  • 3rd Party Liaison

    We will work with all 3rd party technology providers on your behal

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Pro

Mosquito Enterprise Support

For larger SMEs, from...

£25/month

£211.75/yearly

Suitable for larger SMEs with critical infrastructure requiring 24/7 support and rapid SLAs.

  • Enterprise Service Level Agreement
  • 24/7 Helpdesk
  • Remote Monitoring and Maintenance
  • Patches and Updates
  • Remote User Support
  • Onsite User Support
  • User Support Portal
  • Up to 36 Month Contract
  • Priority Helpdesk Support
  • 90 day no quibble opt-out
  • Managed Microsoft 365
  • 3rd Party Liaison
  • Adds, moves and changes included

    Individual network device additions, moves and changes that are not deemed new project work are included

  • VIP User Support
  • vCIO Support

    Quarterly vCIO update and meeting

  • 36 Month Contract
    • Show MoreLess More
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Supporting your devices and assets is our commitment.

Your employees require the ability to access the applications and data they need, whether at the office or remotely. At the same time, it is essential to ensure that data remains secure and accessible only to authorised individuals.

With our comprehensive Managed IT Support plans, we provide an ongoing service that proactively and effectively manages your endpoints. Our best of breed tools allow us to rapidly and efficiently provide comprehensive IT Support as and when you need it.

Managed IT Support FAQ

Q1. What will be the cost for my business?

At RedMosquito, we believe in providing a personalised experience for each of our support packages, tailored to fit the unique size of your network. Our pricing structures are designed to be straightforward and transparent, with the number of assets or users in your environment serving as the basis for determining the cost.

Q2. How is pricing calculated?

Final price is based on the total number of assets or users that require support. For organisations where the ratio of users to PCs is roughly 1:1 then adopting a straightforward user pricing model is the simplest.

Q3. What is the contract length?

For RedMosquito's Managed IT Support Packages the minimum contract length is 12 months. 

Q4. Will the onboarding of IT Support services be pain free?

RedMosquito is recognised as one of the leading MSP's in the country. We have built a strong reputation for providing exceptional customer service and going the extra mile to support the growth and success of businesses. You can trust that we will successfully implement your security package without any unnecessary pain or hassle.

With our ISO27001 accreditation, you can trust that the implementation of the RedMosquito Managed IT Support Packages will be executed using proven and reliable procedures.

 

people-on-ipad

RedMosquito, as one of the UKs leading MSPs, are here to enable your organisation meet its goals via advanced technology adoption.

Contact Us today and we can discuss your needs and aspirations around voice and collaboration. 

Contact Us

Get the IT Support your business deserves.

Call today on 0141 348 7950 or book a meeting with a member of our team today.